Positive Management Skills
High-Performance Stewardship: Leading at the Intersection of IT/OT
By Eric Lane | Executive Technical Leader
Engineering the Human Component: My approach focuses on Intellectual Humility and Extreme Ownership: listening to innovative ideas from the floor while providing the unwavering technical backbone required during “emergency support” and MTTR scenarios. It is about architecting a culture where the free flow of information prevents the silos that lead to system failure.
The Fiscal Value of Culture A positive, high-trust management style; fostering growth, accountability, and learning — fostering solutions that are effectually infinite and cost optimized; fostering respect and collaboration are core strategies. It reduces turnover, accelerates the deployment of systems, and ensures that when a critical challenge arises, the team is aligned on the facts and forensics, the most creative and efficient solution; rather than the blame. I lead by creating environments where knowledge is shared for the benefit of the entire enterprise. Teamwork and support through respect of the entire team boosts efficiency and widens persepctive and creativity.